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Arrears chased. Certificates renewed.

The AI back office for UK letting agencies. We find the work every morning, your team approves it, and we chase, renew and keep the record.

Start with your Jupix data

Three steps, every morning.

  1. ReadWe pull your PMS data and find the tenants behind on rent and the certificates about to lapse.
  2. ApproveA person on your team reviews the list. Nothing goes out until they say so.
  3. Send & recordWe chase and renew in your agency's name and file every message, approval and reply.

Rent arrears

A chase list that runs itself, after you say yes.

Tenant and guarantor are chased by email and SMS, with a follow-up every three days until someone replies. Every send re-checks the latest pull, so a tenant who has cleared their balance is not chased.

  • First-rent tenancies are skipped automatically
  • Replies land in one inbox and pause the chase
  • One switch holds every chase

Certificates

Renewed before they lapse.

Gas Safety, EICR and EPC renewals go to landlords in one approved batch. Their yes or no is recorded, the renewal is booked, the tenant is told, and the new date is queued for your PMS after a person checks it.

  • Letters can't change after approval
  • A no sets a follow-up a week before expiry

Approval & record

Nothing sent without a yes.

A person on your team approves every batch. Each message, approval and reply is recorded: who, what and when. If a tenant disputes a chase or an ombudsman asks, the evidence is already there.

On the same record

The rest of the back office, too.

  • WhatsApp repairsTenants report repairs on WhatsApp. We ask the right questions, raise the ticket and reply.
  • Awaab's Law clocksHazard deadlines tracked from first report, with the evidence pack built as you go.
  • Quotes and invoicesLandlords approve quotes from a secure link. No logins, no chasing.
  • Hold all chasingOne switch pauses every chase for your agency. Release it when you're ready.
  • Reviewed PMS writesChanges to your PMS are proposed, reviewed by a person and can be rolled back.
  • CopilotAsk about the screen you're on. Answers come from your live data, with the tickets cited.

Ready to connect your PMS?

We work from the data already in your property management system: Jupix today, others on request. Tenants and landlords hear from you by email, SMS and WhatsApp.

Start with your Jupix data

Or email hello@terratecton.com